[email protected] 01237 473263

no.1 the prom booking terms & conditions

1 CONDITION OF BOOKING

1.1     No. 1 The Prom (Braddicks Leisure)  will be available from 3.00 pm on the day of your arrival and must be vacated by 10:00 am on the day of departure.

1.2     Bookings will only be accepted if at least one member of the party staying is 18 years old or over.

1.3     A deposit of £250 will be required at the time of making your reservation.

1.4     Bookings will only be confirmed when the deposit has been paid.

1.5     All bookings made less than 6 weeks (42 days) prior to arrival will require full payment at the time of booking.

1.6     We reserve the right to cancel your holiday, re-let the accommodation and retain the deposit if we do not receive full payment 42 days prior to arrival.

2 CONDITIONS OF CANCELLATION

2.1    For cancellations made over 6 weeks (42 days) from the due date of arrival, we will retain your £250 deposit.

2.2    For cancellations made less than 6 weeks (42 days) from the due date of arrival, all monies paid to date will be retained by Braddicks Leisure Ltd.

2.3     All cancellations must be notified by written confirmation. It is in your best interests to advise of your cancellation as soon as possible.

3 LIMITATIONS OF LIABILITY

3.1     Braddicks Leisure will not accept liability to any person staying at Number 1 The Prom for any personal injury, fatal or nonfatal, or for persons coming into the premises at the guest’s request.

3.2     Braddicks Leisure will not accept liability for any loss or damage for anything brought onto the premises, including motor vehicles, personal effects or luggage, howsoever caused, or for persons coming onto the premises at the guest’s request.

3.3     If you have an accident at the premises (in the accommodation or in the grounds), you must inform us immediately where practical, but not later than your departure. If you do not inform us prior to your departure, the ability for us to investigate could be severely hampered. Therefore, unless there is a valid reason for such delay in advising then any complaint or claim may not be dealt with.

3.4     Braddicks Leisure is relieved of all liability should the accommodation not be available due to circumstances beyond our control.  You will be refunded in full. Please note that you will have no additional claim against Braddicks Leisure.

3.5     If a guest causes a nuisance, or a danger to others or employees of Braddicks Leisure Ltd, or damage to our property, we reserve the right to terminate the stay without notice, and without compensation or refund whatsoever.

3.6     Both parties shall be released from their respective obligations in the event of national emergency, war, prohibitive government regulations or of any other cause beyond the reasonable control of the parties, or either of them renders the performance of the agreement impossible.

3.7     Please note we have a strict No Smoking policy inside the apartment.

3.8     Reservations will not be held after midnight on the day of arrival unless prior arrangements have been made with a booking office representative on 01237 473263 (option 1). If notification of your late arrival is not received we will assume that the holiday is cancelled and the total cost of the holiday will be retained.

3.9     Prices are inclusive of VAT. We reserve the right to amend this or any other tax element in the event of a tax change.